Privacy Policy

 

MTRE Ltd identifies itself as a Data Controller and is registered with the UK Information Commissioner’s Office (ICO), the UK supervisory authority for personal data, registration number ZA454807.   


Our Commitment to Privacy 

We believe that the responsible use of personal information collected on our website is critical to our business objectives and reputation. As part of our commitment to privacy, we have adopted this Privacy Statement. The extent and type of information we receive from you on our external website depends on the information you provide to us through our contact mailbox and/or through any registration processes on our site.  


Use of Information 

We only use your personally identifiable information to respond to your requests and to provide you with information about MTRE's services. We do not perform profiling or any kind of automated decision making about you. We may also use personal information for the purposes of providing our services to clients and maintaining client relationships, such as informing our clients and prospective clients of properties and services that may be of interest to them.  


Collecting Information 

Our website may invite you to contact us or to provide information about yourself. We use the information you provide to personalise your online experience and to deliver the content most suited to your needs. The personal information we collect from you might include your name, email address, address, telephone numbers, your job title and property preferences and your communication preferences.  

In addition, "cookies" (i.e. small text files placed on your computer when you first visit the site) are used on our website. Most browsers now recognise when a “cookie” is offered and permit you to refuse or accept it. If you are not sure whether your browser has this capability, you should check with the software manufacturer, your company's technology help desk or your Internet service provider.  

“Cookies” are primarily used to enhance your online experience and are ways of saving a small amount of personal information. We only use “cookies” to save your user name or password to allow easy access to our site. We advise you not to use “cookies” if your computer is shared by other people.  

To find out more about “cookies”, including how to see what “cookies” have been set and how to manage and delete them, visit www.allaboutcookies.org or www.aboutcookies.org.


Sharing Information 

The personal information you provide to us will be retained only for as long as necessary to fulfil the purposes for which the information was collected or as required by law. We will not share your information with third parties for marketing purposes or other non-essential purposes. We will not sell or rent your information to third parties. We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example, to send investment sales brochures via email or post). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and not to use it for their own direct marketing purposes. We would only release your information to a third party outside of this if required to do so legally, for example, to comply with a legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our clients. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected. You have the right to contact us in order to remove consent, to correct, amend or to erase your personal data at any time, where relevant. Where your information is required for statutory record keeping purposes, we reserve the right under UK Data Protection law not to comply with your request.  


Safeguarding Information 

We hold your personal data in electronic database form, including the use of cloud-based applications. We make sure to select cloud providers who provide suitable guarantees over the privacy and rights associated with your personal data. We cannot absolutely guarantee the security of any information you transmit to us via the internet and remind you that you do so at your own risk.  


MTRE recognises its responsibility for protecting the online privacy of your personal information. If you have questions or comments about our administration of your personal information please contact us at Michael.toone@mtre.co.uk You may also use this address to communicate any concerns you may have regarding compliance with this Privacy Policy.  

Anti money laundering In order to comply with the requirements of the Anti-Money Laundering regulations in force, we may be required to obtain evidence to verify your identity. The required evidence may include sight of passport or other identification documents. We will retain this information for the duration of any negotiation and for 7 years post completion of the transaction.


Acceptance of Use  

By accessing this website, you indicate your acceptance of this Privacy Policy.


Changes to this Privacy Notice  

We keep this Policy under regular review. This Policy was last updated in August 2018